Piamo support
How can we help?
Find quick answers below, or write to us — we read every message.
Frequently asked questions
Do I need a piano or keyboard?
No piano needed. Everything happens on Piamo’s on-screen keyboard, so you can start playing real songs on your iPhone from your very first minute.
Is Piamo good for complete beginners?
Yes. The guided learning path starts with your first notes, and notes fall toward the keyboard so you always know what to play next. Practice levels start with C, D and E before moving on to the full scale, black keys, two octaves and chords.
How much does Piamo cost? Is there a free trial?
Piamo requires a Piamo Pro subscription, which unlocks every song, every practice level and new songs as they are added. Choose an annual plan with a 3-day free trial for eligible new subscribers, or a monthly plan. Prices are shown in the app in your local currency.
How do I cancel my subscription?
Subscriptions renew automatically unless cancelled at least 24 hours before the end of the current period. You can manage or cancel anytime in Settings → your name → Subscriptions on your iPhone.
Does Piamo need an account? What about my data?
No account, no ads and no tracking. Your progress is saved on your device. See the Piamo Privacy Policy for details.
What does the name Piamo mean?
Piano + “ti amo”, Italian for “I love you”. Piamo is made for people who want to fall in love with music.
How do I get help or share an idea?
Write to us at [email protected] — we read every message.